The Signet Library selects Koha from PTFS Europe

The WS Society owns and occupies the Signet Library and is the incorporated body of an exceptional brand of Scottish lawyers known as Writers to the Signet or “WS” with over 500 years of heritage.
London, 8th May, 2018
The Signet Library recently selected Koha for its new library management system and has now successfully gone live with the new solution. PTFS Europe carried out a full range of implementation services and is providing on-going hosting and support.
Koha Library Management System
The Koha library management system is a completely web-based application for staff and end-users. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop meeting the changing needs of libraries and their users.
James Hamilton, Research Principal at the WS Society, said:

“Deciding to move to the Koha Open Source platform, with hosting and support from PTFS Europe, offers us a cost-effective solution which meets our business requirements. Koha also allows us to offer our users an improved search experience for all our resources”.
Jonathan Field, Managing Director at PTFS Europe added “We are delighted that the WS Society has chosen the Koha system and we welcome them as new customers. They will be joining our well established base of customers from all library sectors in the UK hosted and supported by PTFS Europe.”

PTFS Europe
PTFS Europe provides a wide range of products for the library market. These include the library management system Koha, RT: request tracker for enquiry management, Coral for electronic resource management and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.
More information on PTFS Europe: www.ptfs-europe.com
Any questions please contact: Lesley Jones: lesley.jones@ptfs-europe.com

Department of Health & Social Care goes lives with RT:Request Tracker, hosted and supported by PTFS Europe.

As part of a major enhancement of its library service, the Department of Health & Social
Care has added the RT:Request Tracker, an open source, web-based system for managing
enquiries, to its Koha library management system. PTFS Europe carried out the
implementation and is providing the on-going hosting and support services.

RT:Request Tracker enquiry management system
Using Request Tracker internal teams can communicate with enquirers and team members
on the same enquiry ticket. Staff manage ticket replies via email or using the system’s full
web interface. Customised dashboards monitor performance and comprehensive reporting
provides for review and planning.

Nick Phipps, Sales Director at PTFS Europe said

“We are delighted that the Department of
Health & Social Care has added Request Tracker to their Koha library management system.
Government departments continue to embrace open source systems as a way of getting the
best of modern technologies whilst at the same time achieving value for money in an open,
flexible environment.”

About PTFS Europe
PTFS Europe provides a wide range of products for the library market. These include the
open source library system Koha, RT: Request Tracker for enquiry management, Coral for
electronic resource management, KeyLinks for reading list management and the DSpace and
Knowvation digital repository systems. An ISO27001 company, PTFS Europe provides the
full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact: Nick Phipps: nick.phipps@ptfs-europe.com