Our Team

We may only be a small team but we’ve got reach! PTFS Europe has been a fully virtual company since its inception so our staff are based right across the UK. We love libraries and have decades of combined experience working in the library and information sector.

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The PTFS Europe Team

Jonathan Field - PTFS Europe Managing Director

Jonathan Field

Managing Director

Jonathan Field

Position: Managing Director

Location: Dorset

Favourite book: Any Tintin book!

Jonathan founded PTFS Europe in 2007 and has been working in libraries and library automation since 1990. His original desire to work in the music business was side-lined when he got a job at the Royal Academy of Music library, entered the world of libraries, and never looked back. Over the years he has worked as in training, customer/technical support, implementation, product management and sales but has always found time to pursue his musical interests in his spare time. His goal has been to grow the use and love of open source software within libraries in the UK. He lives by the sea with his wife and two cats.

Andrew Auld - PTFS Europe Team Member

Andrew Auld

Commercial Director

Andrew Auld

Position: Commercial Director

Location: Derbyshire

Favourite book: Tales of the City by Armistead Maupin

Andrew’s career has been across multiple sectors, from industrial gases to legal publishing, local government to artisan baking.

With PTFS Europe since 2019, he brings the commercial knowledge gained in his various roles to the company in his responsibilities for finance, sales, marketing and new business and product development.

Having studied languages and then marketing, Andrew is an enthusiastic communicator. Outside of work Andrew works in various community voluntary roles, runs and swims – by preference accompanied by his dog Hector.

Janet - PTFS Europe Team Member

Janet McGowan

Director of Operations

Janet McGowan

Position: Director of Operations

Location: Lincolnshire

Favourite book: Orlando by Virginia Woolf

Janet has worked at PTFS Europe since 2011. She did an MA in Library and Information at Loughborough University and worked for OCLC Europe and Soutron before spending 13 years as System Librarian at the University of Leicester. As a Cambridge English graduate she has a love of books, especially paper ones so with PTFS Europe values trips out to libraries that are implementing Koha. Apart from that she enjoys gardening and painting and is currently working on a series of amateur art forgeries though Turner is apparently proving tricky!

Andrew Isherwood - PTFS Europe Team Member

Andrew Isherwood

Senior Software Engineer

Andrew Isherwood

Position: Senior Software Engineer


Favourite book: The Dark Tower series by Stephen King

Andrew has been a software engineer for over 20 years. During that time he has worked on a wide range of projects, from the design and implementation of large greenfield projects to contributing substantial features to mature pre-existing projects, such as FOLIO and Koha. He loves designing and implementing pragmatic solutions to problems and is always looking for something new to learn. When he’s not at his keyboard, Andrew can usually be found cycling up a big hill.

Nick - PTFS Europe Team Member

Nick Dimant


Nick Dimant

Position: Chair

Location: London and Tuscany

Favourite book: Lord of the Rings by J.R.R. Tolkien.

Nick has a wealth of knowledge and experience of the library sector. In his early career from 1980 as a library and information professional Nick held a range of posts including at the Cabinet Office and the Department of Health.  He then moved on to selecting and implementing library and information systems for the Royal Institute of Public Administration and then KPMG Management Consulting.  From 1992 he was a co-founding director of Sirsi Limited in the UK and continued as Sales Director at SirsiDynix until 2006.  Together with Jonathan Field and Ian Bays he left SirsiDynix to found PTFS Europe in 2007 where he was Managing Director until recently stepping back from day-to-day involvement in the company but continuing as company chair.

Ian - PTFS Europe Team Member

Ian Bays

Director and part-time Data Conversion consultant

Ian Bays

Position: Director and part-time Data Conversion consultant

Location: Home Counties

Favourite book: The Very Hungry Caterpillar by Eric Carle

Ian has always loved programming and working with bright people and he has been lucky enough to still be doing this after over 50 years.

Martin - PTFS Europe Team Member

Martin Renvoize

Head of Development and Community Engagement

Martin Renvoize

Position: Head of Development and Community Engagement

Location: Stevenage

Favourite book: The Atlantis Code by Charles Brokaw

“Martin graduated with a masters degree in Physics from Liverpool University and upon returning home to Hertfordshire, he found himself sitting at a table with former colleagues who were starting a new business, PTFS Europe. Martin became the tea boy and data migrations man and has dabbled in most departments over his 10 years at the company.

He is an open source evangelist and has taken on a number of roles in the Koha community of which he is an active member.
When he’s not at the keyboard keyboard however, Martin is likely to be found somewhere outdoors, half way up a cliff climbing or down a river kayaking.. often with some Scouts in tow.”

Fiona - PTFS Europe Team Member

Fiona Borthwick

Head of Sales and Account Management

Fiona Borthwick

Position: Head of Sales and Account Management

Location: Fife

Favourite book: Can’t think of just one… currently enjoying light thriller genre

Fiona graduated from Robert Gordon University, Aberdeen in 1998, with an honours degree in Library and Information Studies but her career with libraries launched back when she was just 15 years old when she started working Saturdays, as a Library Assistant in Dunfermline libraries, which progressed to after school evenings and full time during university holidays. Following graduation, Fiona then secured her first professional role working in a Pharmaceutical Library in Essex where she was mentored through her CILIP Chartership. During this time, Fiona assisted with the implementation of a new LMS and this is where the career with library systems began. Fiona has had numerous roles with LMS supplier companies since 2000 and has a lot of experience in the Customer Services / project implementation side before latterly moving into Sales and Account Management. Aside from work, Fiona is kept busy with her family, dog walking and yoga!

Eilish McLaughlin - PTFS Europe Team

Eilish McLaughlin

Sales & Marketing Consultant

Eilish McLaughlin

Position: Sales & Marketing Consultant

Location: Portsmouth

Favourite book: The Prime of Miss Jean Brodie by Muriel Spark.

Eilish has been working in the library and information sector since graduating in 2017 and has worked in academic libraries in Bradford, Belfast and Bangkok. She has recently completed a Masters in Library and Information Management with a research focus on copyright. Eilish is also Social Media Officer for CILIPS SNPC and was formerly the Student and New Professionals Officer for CILIP Ireland. In her downtime she enjoys film photography.

YiWen - PTFS Europe Team Member

YiWen Hon

Data Support Specialist

YiWen Hon

Position: Data Support Specialist

Location: London

Favourite book: Long way to a small, angry planet by Becky Chambers

YiWen has worked in libraries in the health and higher education sectors for over 10 years, with a specific interest in teaching and critical information literacy. Looking to improve her technical skills, she completed a coding bootcamp in early 2022. She now divides her time between providing data-related support at PTFS Europe, and teaching data science, Python and SQL. She enjoys bouldering and playing the cello in her spare time.

David Roberts - PTFS Europe Team Member

David Roberts

Support Lead

David Roberts

Position: Support Lead

Location: Reading

Favourite book: Hovel in the Hills by Elizabeth West

After graduating with a degree in music, David worked in the library of two leading London music conservatoires before moving into the library IT industry, and has worked at PTFS Europe since July 2013. He obtained an MA in music in 2016 and music continues to be a very important part of his life outside of work. He will be commencing a music PhD in September 2022. Other than music, he enjoys reading (mainly cozy crime and biographies) and making a fuss of any passing cat.

Ryan Henderson - PTFS Europe Team Member

Ryan Henderson

System Administrator

Ryan Henderson

Position: System Administrator

Location: Carrickfergus, Northern Ireland

Favourite book: Inheritance by Christopher Paolini

Ryan’s career started within a similar industry working as a support technician for a web hosting company that was in 2018. Over the next number of years he moved throughout the company and became a part of the infrastructure team as a System Administrator and was part of a project to start building a small data center for the hosting company working with the hardware and software side of things.He began working with PTFS Europe in 2022, an opportunity which combined his love for books and his passion for technology.
Outside of working, Ryan enjoys reading and gaming.

Jake Deery - PTFS Europe Team Member

Jake Deery

Systems Administrator

Jake Deery

Position: Systems Administrator

Location: Cornwall

Favourite book: Do Androids Dream of Electric Sheep by Philip K. Dick

Jake’s role at PTFS Europe is to maintain our fleet of customer and internal services, as well as to perform upgrades, install customisations, and continually improve our infrastructure and service offerings. He is passionate about odd music and media and a lover of all things cliche!

Lucy - PTFS Europe Team Member

Lucy Vaux-Harvey

Senior Customer Services Consultant

Lucy Vaux-Harvey

Position: Senior Customer Services Consultant

Location: Worcestershire

Favourite book: Ring of Bright Water by Gavin Maxwell

Lucy has worked in the library and information sector since graduating. She has worked in higher education, legal and NHS health libraries in Yorkshire and Worcestershire.

She helped to implement the Koha library management system while at Worcestershire Health Libraries and enjoyed working with PTFS Europe and Koha so much she decided to try and make it her full-time day job! Luckily PTFS agreed and she now leads implementation projects for a whole range of different libraries and contributes to the customer helpdesk. Lucy has a keen interest in the natural world and conservation and enjoys walking (and a bit of running) to explore new places and wildlife.

Nason Bimbe - PTFS Europe Team Member

Nason Bimbe

Customer Service Consultant

Nason Bimbe

Position: Customer Service Consultant


Favourite book:

Nason has been working with library automation and scholarly communications systems for the past 10+ years. He previously was a library systems manager at the Institute of Development Studies (IDS). Away from libraries, Nason is an avid follower of international politics, governance and international development issues.

Aude - PTFS Europe Team

Aude Charillon

Customer Services Consultant

Aude Charillon

Position: Customer Services Consultant

Location: Tyne and Wear

Favourite book: Uprooted by Naomi Novik

After completing a library degree in France, Aude worked for many years in Newcastle upon Tyne’s public library service. She was named Public Librarian of the Year 2017 by the CILIP Public and Mobile Libraries Group for her work on library open data and achieved CILIP Fellowship in 2021. Her professional interests include digital literacy, privacy, open data and intellectual property. Outside of work she enjoys playing board games and hiking.

Steven - PTFS Europe Team Member

Steven Raith

Linux Systems Administrator

Steven Raith

Position: Linux Systems Administrator

Location: Pudsey

Favourite book: Haynes Workshop Manual for the BMW E46 3 Series (1999-2005)

“Steven began his career providing dial up ISP support in the early 2000s, and subsequently moved onto working in local and national government infrastructure support in Central London. After 8 years, he relocated to North Yorkshire and begn provding managed service support for local businesses before moving into Linux support. After a foray in ISP/hosting followed by six years of providing international level carrier grade telecoms infrastructure support and management, he began working for PTFS Europe in 2022.

Steven has interests that involve driving and maintaining classic cars, photography, music and classic gaming.”

Bernard - PTFS Europe Team Member

Bernard Scaife

Data Migration Specialist

Bernard Scaife

Position: Data Migration Specialist

Location: Kent

Favourite book: Dubliners by James Joyce

Before coming to PTFS Europe, Bernard worked in academic libraries and the library of the Natural History Museum. He has always worked on the systems side of librarianship because he enjoys how it’s always changing and presents new and interesting challenges.

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