PTFS Europe and CILIPS SNPC webinar: Taking Different Paths

At the beginning of the month, Eilish and Fiona hosted a webinar in Conjunction with CILIPS SNPC on taking different paths in library careers. In this video, they share their insights and experiences so far and talk about PTFS Europe and what it’s like working in Open Source library solutions.

Customer Day 2021 Youtube Video

You can now watch the full livestream of our customer day on YouTube. You can also see the playlist we’ve created with individual sessions from the day here. See it all now if you couldn’t attend on the day, catch up on anything you missed or just relive the magic! Thanks again to everyone who contributed to the day!

Koha4Health – conference for Health Library Professionals

This was a conference which took place on November 24 2020 at which we and Librarians from health libraries gave presentations about about the open source Library Management System, Koha.

The online conference consisted of a two hour live-streamed conference with live question and answer sessions. The full conference and each separate presentation are available on our YouTube channel.


  • Introduction – Jonathan Field – Managing Director, PTFS Europe (5m)
  • Eleven years with open source and counting – Matthew Hale – Information Systems Development Manager, The King’s Fund (15m)
  • Koha – for the Health Library user – Lucy Vaux-Harvey – Senior Customer Services Consultant, PTFS Europe (20m)
  • Implementing a Library Management System during a global pandemic, are you mad? – Jonathan Field – Managing Director, PTFS Europe (15m)
  • Q&A (10m)
  • Koha – making life easy for the librarian – Fiona Borthwick – Customer Relationship Manager, PTFS Europe (20m)
  • The joys of working with PTFS Europe – Emma Gibbs – Resources Librarian, Worcestershire Health Library (17m)
  • Questions, enquiries, queries, a new way to handle them – Mark Gavillet – Director of Library Products, PTFS Europe (10m)
  • Q&A and Conclusion – Jonathan Field (10m)

Download a pdf of the agenda.

You may also be interested to read the following case studies from other Health Libraries that are currently using Koha:

Also, take a look at our customer list and libraries in the Health sector.

About PTFS Europe

PTFS Europe provides a wide range of products for the library market across all sectors. Products include the open source library system Koha, the FOLIO library services platform, Request Tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host, and support these products.

More information on PTFS Europe:

Kohacon 2020

Kohacon20 logo

We have seen a terrific second day of presentations from Kohacon 2020 being hosted in Wellington, New Zealand by Catalyst. All the information about the conference is on the Kohacon20 website but here are a few links that you might find useful:

Conference programme

Day 1 livestream video

Day 2 livestream video

Day 3 livestream video

And if you don’t watch anything else, watch the Community Video that the conference organisers put together from contributions from Koha libraries and developers all around the world.

Come and meet us at CILIP Conference 2020

CILIP Conference is a highlight in the annual calendar for many library, information and knowledge professionals and is an important opportunity to connect with networks, share work and build for the future. This year the conference format has had to be reimagined and will be delivered on a virtual event platform. The one-day event on 19 November will include all of the elements that you would expect – impressive keynote speakers, engaging sessions and chances to network.

An integral part of the event will be the virtual Exhibition Hall, and we are really pleased to be able to support the Conference by having an Exhibition Booth.
At the booth we will be offering demonstrations of any of the open source products we implement, support and host including the Koha library management system and the FOLIO library systems platform.
Delegate tickets are available now and are discounted until 23 October. FULL DELEGATE TICKET
If you want to come to meet us in in the Exhibition Hall but do not want to visit any of the sessions, you can book a free Exhibition Only ticket here. EXHIBITION ONLY

Customer Day 2020 a great success

On Wednesday 30 September we hosted a virtual conference for our customers and were delighted by the large numbers that joined us in either the Zoom meeting session or on the YouTube livestream. We were particularly grateful to the following guest speakers from our customers:

  • Patricia Dowling, Houses of the Oireachtas
  • Henry Bolshaw, House of Lords
  • Joe Oxley and Phil Williams, St Helen’s Libraries
  • Sally Healey, Cheshire Libraries Shared Services
  • Andrew Farthing, Sefton Library Service

The full agenda for the day is here.

All of the sessions were streamed live to YouTube and can be accessed on this special playlist. Alternatively, each of the videos can be seen below.

Jonathan Field introduces the Customer Day 2020 conference and Janet McGowan gives an update on what’s new at PTFS Europe and with Koha.
In 2018, The Houses of the Oireachtas reviewed their internal library systems with a view to modernising and having a more integrated approach. A long procurement process and a short implementation time meant that the pressure was on to get Koha, Knowvation, Coral eRM and EBSCO’s EDS up and running by the deadline! Patricia Dowling talks us through how they did it.
Henry Bolshaw of the UK House of Lords library presents a project to improve the accessibility of the Koha library management system as part of our Customer Day 2020.
Help your users reduce the time taken to find resources in your library. Save your staff time in guiding library users.
Library system analytics at your fingertips and presented on dashboards for the world to see.
The Transport cost matrix takes precedence in controlling where holds are filled from and is a complicated area of Koha that is extremely useful but a part that many avoid! Sally shows us how to make it easy!
Jonathan Field demonstrates the FOLIO ERM for the PTFS Europe Customer Day 2020
As part of Customer Day 2020, Fiona Borthwick introduces the afternoon sessions which starts in this video with a demonstration by Mark Gavillet of the all new Enquiry Management System developed by PTFS Europe.
As Release Manager for the 19.11 and 20.05 Koha releases, Martin Renvoize played a pivotal role in the Koha community for twelve months. In this interview he tells us what the role involves, how his time benefitted PTFS Europe customers and what other roles there are in the community.
Martin Renvoize, Development Manager, takes us through the ways you can get involved in the Koha Community.
In this interview, Andrew Farthing of Sefton Library Service gives us an overview of how the North West Usergroup came about, what it does and has achieved and how to go about setting up other usergroups.
Jonathan Field and Bernard Scaife demonstrate how Elastic Search works in Koha in comparison to Zebra search.

FEstival – online conference about Koha and Metabase for Further Education colleges

On June 3 2020, with the backdrop of the Covid-19 lockdown, we hosted a virtual ‘FEstival’ conference of presentations and demonstrations of the Koha open source library management system and the Metabase analytics solution – also open source. Joining PTFS Europe staff on the panel of presenters were Samantha Goldsmith from University Centre Leeds to talk about their Koha implementation and Penny Robertson and George Harkins of City of Glasgow College to talk about how they use Metabase with Koha.

All of the presentations from the event are available to view on the PTFS Europe YouTube channel, either as individual presentations or the livestream of the whole conference. You can also see them below.

If you enjoy watching these presentations and would like to know anything more about Koha, Metabase or the services PTFS Europe can offer, please contact us by email.

Introduction to the FEstival and a presentation on Open Source Software

Jonathan Field – Managing Director, PTFS Europe.

Koha – the mature open source LMS

Fiona Borthwick – Customer Relationship Manager, PTFS Europe

The right system for a FE college

Lucy Vaux-Harvey – Senior Customer Services Consultant, PTFS Europe

The joys of working with PTFS Europe

Samantha Goldsmith – HE & Research Librarian, University Centre Leeds

The technical challenges of supporting a cloud LMS

Jon Turner – Infrastructure Manager, PTFS Europe

Reporting and analytics with Metabase

Penny Robertson – Libraries Manager and George Harkins – Library Systems Analyst, City of Glasgow College

Fast track implementation – right here, right now!

Janet McGowan – Director of Operations, PTFS Europe


Jonathan Field

Join our virtual conference about Koha LMS

We are delighted to invite you to attend our online conference on June 3 2020 at which we and Librarians from Further Education Colleges will tell you all about the open source Library Management System, Koha.

The online format enables you to attend from wherever you are working and it will consist of a two hour live-streamed conference with live question and answer sessions.

Register for free – click here


  • The power of Open Source Software – Jonathan Field – Managing Director, PTFS Europe (15m)
  • Koha – the mature open source LMS (20m) – Fiona Borthwick – Customer Relationship Manager, PTFS Europe
  • The right system for a FE college – Lucy Vaux-Harvey – Senior Customer Services Consultant, PTFS Europe (15m)
  • The joys of working with PTFS Europe – Samantha Goldsmith – HE & Research Librarian, University Centre Leeds (20m)
  • Reporting and analytics with Metabase – Penny Robertson – Libraries Manager, City of Glasgow College (15m)
  • Addressing the technical challenges of supporting a cloud LMS – Jon Turner – Infrastructure Manager, PTFS Europe (15m)
  • Fast track implementation – right here, right now! – Janet McGowan – Director of Operations, PTFS Europe (15m)
  • Conclusion – Jonathan Field (5m)

We really hope you attend and look forward to sharing with you how the Koha Library Management System could give your library users a better experience and help you to improve the way you work with your library system.

Make sure you register for the event and we will email you links to the conference sessions closer to the time.

Join us to help The King’s Fund celebrate 10 years of Koha

An afternoon exploring the King’s Fund library, uncovering Marylebone’s medical history and mixing with other librarian professionals who use, or would like to use Koha LMS.

2pm, Tuesday 3 December 2019
The King’s Fund, 11–13 Cavendish Square, London

The King’s Fund is celebrating

It is ten years since The King’s Fund went live with Koha as their library management system in their Information Centre. Having supported them in their implementation and with their hosting and ongoing support needs over the past decade, we would like to celebrate with them and are delighted to invite you along too.

Come to London for the afternoon of Tuesday 3 December for an opportunity to explore The King’s Fund’s unique home; hear from staff in the Information and Knowledge Service about their experience using Koha over the past ten years; mix with fellow colleagues from libraries in similar and very different sectors to your own; and hear from PTFS Europe staff about our role in supporting Koha installations across the UK and Europe.

The official start to the afternoon will be at 2pm and there will be a gentle walking tour as part of the programme when you will have a chance to discover the secrets of Marylebone’s medical history. The official programme of events will run until 5:30pm at which point we will hope to see many of you in the relaxed setting of a local hostelry for a more social end to the day.

Please complete this form to let us know whether you would like to attend.

About The King’s Fund

The King’s Fund is an independent charity working to improve health and care in England. Their vision is that the best possible health and care is available to all They were founded in 1897 by the Prince of Wales – later King Edward VII – to help London’s voluntary hospitals. Since then their work has evolved in response to the creation of the NHS and to changes in health policy and practice. The funding built up in our early years helps them to maintain their much-valued independence.

The information centre is home to The King’s Fund’s Information and Knowledge Service.

The Information Centre houses their extensive collection of health policy and management resources, including major journals and magazines. Quiet study space with free wifi, printing and photocopy facilities are available. Expert advice and support is available from their team of information specialists.

Invitation to see Joann Ransom on her Koha world tour

Catalyst IT and PTFS Europe would like to invite you to hear from and meet Joann Ransom as part of her Koha world tour.

Please click here to book

Librarian Joann Ransom worked on the original release of Koha and it is a real pleasure to host her as she undertakes a World Tour as a Koha  ambassador.   The world tour includes Sydney, Malaysia, Mumbai, Pune, London, Prague, Vienna, Berlin, Ireland, Norway, Sweden, Marseille, New York, Montreal, Chicago, Kansas, Oregon and San Francisco.
Joann has recently left Horowhenua Library Trust in New Zealand, where Koha was developed in 1999, where she had been CEO for the last 6 years. After raising her 4 children Joann was ready for  fresh challenges starting with 3 months travelling the globe meeting the Koha community members who have grown the original Koha into one of the world’s most popular library management systems today.  
“Releasing Koha under an open source licence made so much sense to us; we were a public library not a software development company and we needed a much wider pool of librarians to develop the software further”.
Today Koha is one of the world’s most widely used library management systems across all sectors with a strong and active development community.
CILIP: the Chartered Institute of Library and Information Professionals 
7 Ridgmount Street, London WC1E 7AE
Tuesday 6th September  2016, 13.30 – 16.30
Numbers are limited so please book early!
13:30: Registration and refreshments
14:00: Welcome and an overview of Koha in the UK

Nick Dimant, Managing Director – PTFS Europe

14:15:  New developments in Koha

Jonathan Field, Technical Director – PTFS Europe

14:30 – Jo Ransom
15:20 – Refreshments and networking
16:30 – Finish

Please click here to book