Department of Health & Social Care goes lives with RT:Request Tracker, hosted and supported by PTFS Europe.

As part of a major enhancement of its library service, the Department of Health & Social
Care has added the RT:Request Tracker, an open source, web-based system for managing
enquiries, to its Koha library management system. PTFS Europe carried out the
implementation and is providing the on-going hosting and support services.

RT:Request Tracker enquiry management system
Using Request Tracker internal teams can communicate with enquirers and team members
on the same enquiry ticket. Staff manage ticket replies via email or using the system’s full
web interface. Customised dashboards monitor performance and comprehensive reporting
provides for review and planning.

Nick Phipps, Sales Director at PTFS Europe said

“We are delighted that the Department of
Health & Social Care has added Request Tracker to their Koha library management system.
Government departments continue to embrace open source systems as a way of getting the
best of modern technologies whilst at the same time achieving value for money in an open,
flexible environment.”

About PTFS Europe
PTFS Europe provides a wide range of products for the library market. These include the
open source library system Koha, RT: Request Tracker for enquiry management, Coral for
electronic resource management, KeyLinks for reading list management and the DSpace and
Knowvation digital repository systems. An ISO27001 company, PTFS Europe provides the
full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact: Nick Phipps: nick.phipps@ptfs-europe.com

Nottingham College chooses the Koha open source library management system

Nottingham College chooses the Koha open source library management system, hosted and supported by PTFS Europe.
London, 16th April 2018

Nottingham College has chosen Koha as its new library management system to replace the existing solutions from OCLC and IS Oxford. The team at PTFS Europe will be implementing Koha and providing on-going hosting and support services. The public interface will be integrated with the EDS discovery service from EBSCO and the interface further enhanced to provide high levels of accessibility.

Koha Library Management System
The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop meeting the changing needs of libraries and their users.

Jane Parker, Nottingham College Library Manager, said:

“We chose Koha because the system offers exactly what we want for our end-users and Library staff administrators. Integration with existing College systems increases staff efficiency and the user-friendly interface means the product is attractive to students and staff.”

Nottingham College is one of the largest Colleges in the UK. It caters for approximately 40,000 students, has more than 1,500 staff members, and works with around 6,000 local, regional and national employers. The College offers part-time and full-time courses in a variety of curriculum areas – from Level 1, right through to degree-level study.

Nick Phipps, Sales Director at PTFS Europe stated

“We are delighted that Nottingham College has chosen Koha and we welcome them as new customers. They will be joining our diverse and growing base of Koha customers from across the UK and Europe who are hosted and supported by PTFS Europe.”

About PTFS Europe
PTFS Europe provides a wide range of products for the library market. These include the open source library system Koha, rebus:list for reading list management, RT: request tracker for enquiry management, Coral for electronic resource management and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact: Nick Phipps: nick.phipps@ptfs-europe.com

PTFS Europe, Kortext and the Copyright Licensing Agency (CLA) agree deal to transform the reading list & course materials market for universities and students globally.

London August 2017

CLA and Kortext, the UK’s leading Personal Learning Platform and digital textbook provider have agreed to buy the rebus:list Reading List Management System from PTFS Europe, a leading supplier of the Koha library management system and other products to the library market.

The rebus:list system has been significantly upgraded to take advantage of modern technologies and to provide simple connectivity with other systems making it more adaptable for today’s dynamic education environment. It is already used by over 30 institutions across the UK and Ireland. CLA and Kortext will work in partnership with PTFS Europe to provide existing customers with a seamless migration to the enhanced system over the next six months. Both existing and new customers will be invited to participate in the future development of the service.

Kortext and CLA are committed to making a significant investment in the system to enhance its current capabilities and create a world leading resource management solution. The system will actively support teaching and learning across education and beyond. Kortext has already developed the Digital Content Store (DCS) for CLA, the revolutionary workflow management system, now used by 77 universities in the UK, to help manage digital course pack creation and distribution to students.

Mat Pfleger, CEO of CLA commented

“We are delighted to be making this announcement today with Kortext and PTFS Europe. Our investment further demonstrates CLA’s commitment to develop solutions and services that simplify copyright and make it easier to access content.
We will continue to partner with the sector as a whole and with other third party systems who wish to integrate with CLA solutions and products.”
Nick Dimant, CEO of PTFS Europe added “We are very proud of the progress we have made with rebus:list over the last few years and are pleased that it will become a core component of many universities teaching and learning infrastructure going forward. Our collaboration with  CLA and Kortext will help ensure that rebus:list becomes the leading resource management solution. With the amazing capabilities of both CLA and Kortext, we see a very strong win for the library sector, and of course the academics and students they serve.”

James Gray CEO of Kortext added

“We are delighted to work with CLA and PTFS Europe in developing services that support universities and students within the HE sector. Along with rebus:list and the CLA we will help to create a seamless learning experience that enhances access to the widest possible range of learning resources. Helping universities transition to a more innovative digital learning environment remains our priority and such partnerships allow for enhanced interoperability.”

End

About Kortext
Kortext is the UK’s leading personal learning platform providing access to over half a million digital textbooks from over 850 of the world’s leading education publishers such as Pearson, McGraw Hill and Wiley. These publishers along with many other learning content providers use Kortext to help distribute digital content to students and their education institutions around the world. The platform provides an enhanced learning experience with access to powerful study tools that are highly valued by students. Universities such as the Imperial College London, Plymouth University, and Middlesex University are adopting the platform, and are able to utilise the detailed Kortext learning analytics to better support student retention, progression and success.

Kortext is a founding member of Edtech UK, a strategic body set up to accelerate the UK’s education technology sector in Britain and globally. In addition, working with global partners such as Microsoft and Samsung, Kortext has created a growing international presence, from offices in the US, Canada, Middle East, Africa and Australia.

About the Copyright Licensing Agency
CLA are the recognized UK collective rights licensing body for text and images from book, journal, and magazine content. We exist to simplify copyright for content users and copyright owners. Our mission is to help customers legally access, copy, and share the published content they need, while also making sure that copyright owners are paid royalties for the use of their work. We have been providing rights and licences, as well as a growing range of services that simplify copyright and make it easier to access content, for over 30 years. This includes our revolutionary Digital Content Store, an optional workflow tool for Higher Education launched in July 2016, which currently manages the digital course pack creation process for 77 UK institutions and serves content to over one million students. For more information about CLA, visit our website, or visit our Facebook, LinkedIn, and Twitter.

About PTFS Europe
PTFS Europe provides a wide range of products for the library market.  These include the library system Koha, Rebus:list for list management, RT: request tracker for enquiry management, Coral for electronic resource management and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

www.ptfs-europe.com

For more information please contact:

Copyright Licensing Agency:

Paul Rollins; 020 7400 3143 or paul.rollins@cla.co.uk

Alexandra Reed; 020 7400 3143 or alexandra.reed@cla.co.uk

Kortext:

Yaz El Hakim; yaze@kortext.com

Amy Donelan; amyd@kortext.com

PTFS Europe:

Nick Phipps; nick.phipps@ptfs-europe.com

Knowsley Council chooses Koha & WordPress, hosted and supported by PTFS Europe

London, 1st June 2017

Knowsley Council has chosen the Koha library management system together with the WordPress content management system to replace their existing SirsiDynix solution. PTFS Europe will carry out the initial implementation and provide on-going hosting and support services.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff with access to the system through web browsers.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. Koha integrates easily with other applications such as finance systems delivering efficiency and time saving. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to evolve and expand to meet the changing needs of libraries and their users.

WordPress

The WordPress content management system will allow Knowsley libraries to manage its entire web presence with the library creating and managing its own themes or using templates provided by PTFS Europe. A wide range of content including the library catalogue, events, calendars, bookings and local information can be presented to the end user in an attractive and easy to navigate format.

Nicola Long, Senior Librarian: Digital Inclusion said: “We are really excited to be working with PTFS-Europe to develop a new Library management system for Knowsley. Koha is an open source system that will not only give us greater efficiency and flexibility but will allow us to continue to develop a contemporary library service for our customers”

Nick Dimant, Managing Director at PTFS Europe added “We are delighted that Knowsley Council has chosen Koha. Knowsley will be joining our growing range of customers in the north west of England and demonstrating the benefits of moving to the range of solutions that we support.”

About PTFS Europe 

PTFS Europe provides a wide range of products and services to the library market.  These include the open source library systems Koha and Evergreen, Rebus:list for list management, Rebus:tutorial to support information literacy, the VuFind discovery portal, CUFTS for electronic resource management, WordPress for Libraries and the ArchivalWare digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact:

Lesley Jones:  lesley.jones@ptfs-europe.com

Richmond, The American International University selects the Koha open source library management system for its library, hosted and supported by PTFS Europe.

London, 18th April, 2017

Richmond, The American International University has chosen Koha for its new library management system to replace an existing solution from ExLibris. The team at PTFS Europe will be implementing Koha and providing on-going hosting and support services.   

Koha Library Management System

The Koha library management system is a completely web-based application for staff and end-users.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers excellent search capabilities together with a full range of personalisation services.  Koha’s depth of functionality continues to develop meeting the changing needs of libraries and their users.  

Richmond, the American International University

Richmond, the American University in London is a private not-for-profit university with American and British accreditation offering a wide range of academic disciplines. Richmond delivers the very best of both the American and British higher educational systems and prepares students to think independently, creatively and critically in order to address the complex social, cultural, environmental, and economic challenges in a changing world. Richmond campuses are in the boroughs of Kensington and Chelsea and Richmond-Upon-Thames, both vibrant areas providing easy access to London’s arts, cultural, political, and business sectors. Internationalism is at the heart of Richmond, and is reflected in the University motto ‘Unity in Diversity’. Richmond students come from all corners of the world, with over 100 different nationalities represented, Richmond University provides a rich and diverse learning environment.

Valerie Boyle, Head of Library Services, said:   “Moving to the Koha Open Source platform, with hosting and support from PTFS Europe, offers us a cost-effective and flexible solution thus enabling provision of a high quality service to all our Library users, wherever they are”.

Nick Dimant, Managing Director at PTFS Europe added “We are delighted that the Richmond, The American International University has chosen the Koha system and we welcome them as new customers.  They will be joining our well established base of customers from all library sectors in the UK hosted and supported by PTFS Europe.”

PTFS Europe

PTFS Europe provides a wide range of products for the library market.  These include the library system Koha, Rebus:list for list management, RT: request tracker for enquiry management, Coral for electronic resource management and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.  

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact: Lesley Jones:  lesley.jones@ptfs-europe.com

Loughborough University chooses Koha and CORAL, hosted and supported by PTFS Europe.

London, 7th April, 2017

Loughborough University has chosen the open source Koha library management system and CORAL electronic resource management system to replace its existing Aleph library management solution. PTFS Europe will implement Koha and CORAL and provide on-going hosting and support services.  The project also involves further enhancing the integration between Koha and CORAL in a move towards a cost effective unified platform for the management of all library resources.

Koha Library Management System

The Koha library management system is a completely web-based application for both staff and public access.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. Koha integrates easily with other applications such as discovery services, finance, student management and online payment systems.  Koha’s depth of functionality continues to evolve and expand to meet the changing needs of libraries and their users.  

CORAL Electronic Resource Management System

CORAL is an open source Electronic Resources Management System (ERM) consisting of interoperable modules designed around the core components of managing electronic resources.  The system can be used to track renewals and cancellations and view usage statistics.

Emma Walton, Director of Library Services at Loughborough said “ We are looking forward to working and developing a successful relationship with PTFS Europe in both the implementation and development of Koha and CORAL to provide innovative and improved services to support the learning, teaching and research of Loughborough University. ”

Loughborough is one of the country’s leading universities, with an international reputation for research that matters, excellence in teaching, strong links with industry, and unrivalled achievement in sport and its underpinning academic disciplines.  Loughborough is consistently ranked in the top twenty of UK universities in the Times Higher Education’s ‘table of tables’ and is in the top 10 in England for research intensity. In recognition of its contribution to the sector, Loughborough has been awarded seven Queen’s Anniversary Prizes.

Nick Dimant, Managing Director at PTFS Europe added “We are delighted that Loughborough University has chosen Koha and CORAL.  We are particularly pleased that they have recognised the value that comes from adopting and integrating open source solutions.  Now that four universities in the UK have chosen Koha and joined our growing community of users, the opportunities for further collaboration and partnership can only increase.”

About PTFS Europe

PTFS Europe provides a wide range of products for the library market.  These include the open source library system Koha, Rebus:list for list management, RT: request tracker for enquiry management, CORAL for electronic resource management and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact: Nick Phipps:  nick.phipps@ptfs-europe.com

City College Plymouth choose the Koha open source library management, hosted and supported by PTFS Europe.

London, 15th December 2016

City College Plymouth has chosen Koha as its new library management system to replace the Softlink Liberty Library Management System. Koha will efficiently manage the College library’s valuable collections and deliver an improved service to both student and staff users alike. PTFS Europe will implement the Koha system and provide on-going hosting and support services.

Koha Library Management System

The Koha library management system is a completely web-based application providing students, staff and public users with access to the system through web browsers.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services.  Koha’s depth of functionality continues to develop meeting the changing needs of libraries and their users.   

City College Plymouth

With some 13,500 students and 750 staff the College is responsible for education and training of a wide variety of academic, vocational and professional courses, from entry level 1 to level 6 (final year of a degree course). As such, it needs an attractive, intuitive interface usable by this enormous range of students who need everything from basic searches to advanced searches.   Paul Scarsbrook, Head of Learning Resources at the College is confident that Koha fits the bill and will update the current system for the C21st.

Nick Dimant, Managing Director at PTFS Europe stated

“We are delighted that City College Plymouth has chosen the Koha system and we welcome them as new customers.  They will be joining our diverse and growing base of Koha customers from throughout the UK and Europe who are hosted and supported by PTFS Europe.”

About PTFS Europe

PTFS Europe provides a wide range of products for the library market. These include the open source library system Koha, Rebus:list for list management, RT: request tracker for enquiry management, Coral for electronic resource management and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.  

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact:

Nick Dimant:  nick.dimant@ptfs-europe.com

University of the Highlands and Islands chooses Rebus:list 2.0 from PTFS Europe

London, 31st October 2016

University of the Highlands and Islands rolls out Rebus:list 2.0, PTFS Europe’s reading list management system. Rebus:list has always offered libraries a more cost effective alternative when choosing a reading list management system. This major new release incorporates the latest technology and standards, such as a responsive web design, FRBR and CSL support, custom report generator, RESTful API and LTI VLE integration.

To streamline the overall process of accessing and maintaining reading lists Rebus:list 2.0 has been integrated with the University of the Highlands and Islands’ Summon Discovery system, Millennium LMS and Shibboleth.

Richard Hughes, Systems Librarian at University of the Highlands and Islands, said

“The distributed nature of our university meant that version control for reading lists has been a long-term challenge. Rebus:list will address that by providing a centralised resource, streamlining access for students and improving staff workflows. We have worked closely with PTFS Europe during implementation to ensure the system achieves these objectives. Being able to accurately report on our reading list content is a huge step forward, we have only just started exploring the many possibilities “.

Nick Phipps, Business Manager at PTFS Europe said:

“Not only were we delighted that the University chose Rebus:list, they also agreed to be our first Rebus:list 2 implementation. It will give students the advantage of a responsive display, ideal for accessing their lists from smartphones and tablets; staff will have the option of breaking down lists into sub-lists and library management will be able to tailor reports to best suit their needs.”

About the University of the Highlands and Islands

The University of the Highlands and Islands is the United Kingdom’s leading integrated university encompassing both further and higher education. Based in the Highlands and Islands of Scotland, its distinctive partnership of 13 independent colleges and research institutions is locally based, but has national and international reach. There are 40,000 students at the heart of the partnership.

The university’s innovative approach to learning and distinctive research and curriculum are enriched by the people, natural environment, economy, culture and heritage of the Highlands and Islands and its communities. The curriculum portfolio across both further and higher education is designed to meet current and future local and regional needs and to attract other students to the Highlands and Islands to study.

About PTFS Europe

PTFS Europe provides a wide range of products and services to the library market. These include the open source library systems Koha and Evergreen, Rebus:list for list management, RT: Request Tracker for enquiry management, Coral for electronic resource management, WordPress for Libraries and the Knowvation enterprise content management system. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

More information on Rebus:list

To arrange a demonstration or discuss pricing please contact

Nick Phipps, Rebus:list Business Manager, nick.phipps@ptfs-europe.com

The Royal Botanic Garden Edinburgh (RBGE) goes live with the Koha open source library management system, hosted and supported by PTFS Europe.

London, 20th September, 2016

The Royal Botanic Garden Edinburgh has gone live with Koha as its new library management system to replace the existing SirsiDynix Symphony solution. The team at PTFS Europe have implemented Koha and are providing on-going hosting and support services.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services.  Koha’s depth of functionality continues to develop meeting the changing needs of libraries and their users.

Founded in 1670 as a physic garden, the Royal Botanic Garden Edinburgh carries out scientific and horticultural research dedicated to discovering and describing plants and their relationships, evolution, conservation and biology. This research is underpinned by the living collections grown in the gardens at Edinburgh, Dawyck, Benmore and Logan, the Herbarium of more than 3 million plant specimens and the RBGE Library, Scotland’s national collection of botanical literature. The Royal Botanic Garden Edinburgh is a Non Departmental Public Body (NDPB) sponsored and supported through Grant-in-Aid by the Scottish Government’s Environment and Forestry Directorate (ENFOR).

Nick Dimant, Managing Director at PTFS Europe stated

“We are delighted that the Royal Botanic Garden Edinburgh has chosen the Koha system and we welcome them as new customers.  They will be joining our diverse and growing base of Koha customers from across the UK and Europe who are hosted and supported by PTFS Europe.”

About PTFS Europe

PTFS Europe provides a wide range of products for the library market.  These include the open source library systems Koha and Evergreen, Rebus:list for list management, RT: request tracker for enquiry management, WordPress for Libraries and the Knowvation digital repository.    An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.  

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact:

Nick Dimant:  nick.dimant@ptfs-europe.com

Historic Environment Scotland implement the Koha open source library management.

London, 14th September, 2016

Historic Environment Scotland has chosen Koha as its new library management system to manage the library’s valuable resources. PTFS Europe has implemented the Koha system and is providing on-going hosting and support services.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services.  Koha’s depth of functionality continues to develop meeting the changing needs of libraries and their users.

Historic Environment Scotland is responsible for more than 300 properties of national importance. Buildings and monuments in HES care include Edinburgh Castle, Skara Brae, Fort George and many other smaller sites, which together draw more than 3 million visitors per year.

HES is also responsible for internationally significant collections including more than 5 million drawings, photographs, negatives and manuscripts, along with 20 million aerial images of locations across the world.

Nick Dimant, Managing Director at PTFS Europe said

“We are delighted that Historic Environment Scotland has chosen the Koha system and we welcome them as new customers.  They will be joining our diverse and growing base of Koha customers in Scotland and from elsewhere in the UK who are hosted and supported by PTFS Europe.”

About PTFS Europe

PTFS Europe provides a wide range of products for the library market.  These include the open source library systems Koha and Evergreen, Rebus:list for list management, RT: request tracker for enquiry management, WordPress for Libraries and the Knowvation digital repository.    An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.  

More information on PTFS Europe: www.ptfs-europe.com

Any questions please contact:

Nick Dimant:  nick.dimant@ptfs-europe.com