Sefton Libraries partners with PTFS Europe to give customers better access to books and e-content

The people of Sefton have immediate access to a wealth of information using brand new technology as Sefton Libraries launched the new Library Engagement Platform, Aspen today. Aspen provides the people of Sefton with better access to books and electronic content. This pioneering, open-source discovery software is the first new platform of its type in years and is supported and hosted by PTFS Europe.

Aspen is a web based system that works on any device and provides easy access for library users to discover books, e-books, magazines etc as well as finding new content from partner websites and the Sefton local history collection. Library users can also renew items on loan, reserve items and have their own tailored recommendations.

Andrew Farthing, Localities Team Manager at Sefton Libraries said: 

Aspen takes our library service lightyears ahead by combining our own multiple websites to provide a seamless library online offer. But it’s so much more than that, it gives us the opportunity to tailor our search functions towards whatever key objectives an organisation has. For us, this means Aspen provides referrals to support services for residents in need of help, simply by them looking for a book on our catalogue – how amazing is that! The fact that Aspen can be tailored to upload specific content automatically is a real saver of staff time and we use this to automatically show newly arrived stock when it first arrives on the shelves. When we do want to refresh content, it’s as simple as using on a drop- down menu. This product has taken us 20 years ahead of where we were in one simple click.


Fiona Borthwick, Head of Sales and Account Management at PTFS Europe, said:

We are absolutely delighted that Sefton Libraries have chosen to implement the Aspen Library Engagement Platform, and we are very excited to be working with this revolutionary software. It will greatly enhance the library service by offering the users a first class searching experience. It is fantastic to see that the library has also created several web pages within the platform to give their users a “one-stop shop” for the library services. The people of Sefton will have access to all these resources and services from a simple, single interface and they will discover the benefits of being a member of Sefton libraries. The library service has been a Koha customer since 2015 and is one of the first to adopt Aspen in the UK.

Aspen Library Engagement Platform 

The Aspen Library Engagement Platform is a cloud application providing library users with a state of the art front-end to the Koha library management system. Library borrowers can search the catalogue and access their own library account where they have full ‘My Account’ functionality and a lot more.
As well as providing a searchable catalogue, Aspen allows the library to connect to lots of different resources, thus offering the users a single search platform where they can retrieve results from e-resources, indexed websites, archive collections, lists and so much more.
The library can create curated collections, placards and collection spotlights to highlight specific areas of interest and direct the users to additional resources. In addition to all of this, Aspen also offers web builder functionality which allows the library to use the system to easily create their own web presence.

About PTFS Europe 

PTFS Europe provides a wide range of products for the library market. These include the open-source library systems Koha and FOLIO, Aspen Discovery, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository. An ISO27001 company, PTFS Europe, provides the full range of services needed to implement, host, and support these products. 

More information on PTFS Europe: www.ptfs-europe.com

Any questions? Please contact Fiona Borthwick, fiona.borthwick@ptfs-europe.com

About Sefton Libraries

The library service operated by Sefton Council comprises 6 branches. Members of the public can visit any library, become a member and borrow books, e-books, e-audiobooks etc, as well as having access to a range of reference materials.  
Library members may book one of the public PCs and take part in many of the activities offered by the libraries – including reading groups and story and rhymetime sessions.
The library service operates a range of innovative projects to promote engagement including the Human Libraries Project, a project tackling social isolation and Lost Voices which targets residents living with memory loss.
A full range of services and resources provided can be found here:

https://www.sefton.gov.uk/libraries

Imagine, Discover and Connect with Sefton Libraries :

https://catalogue.sefton.gov.uk/

Newcastle City Libraries partners with PTFS Europe to give customers better access to books and e-content

Last week, Newcastle City Libraries launched the new Library Engagement Platform, Aspen, to provide the people of Newcastle with better access to books and electronic content. This pioneering, open-source discovery software is the first new platform of its type in years and is supported and hosted by PTFS Europe.

Aspen is a web-based system that works on any device and provides easy access for library users to discover books, e-books, magazines, board games…all items in the Newcastle libraries catalogue. They can also renew items on loan, reserve items and find new content from library sources and external web sites.

David Hepworth, Digital Development Manager at Newcastle City Libraries said: 

We work closely with PTFS who provide our Library Management System, in Newcastle we are early adopters of new Tech and jumped at the chance to work with PTFS to deliver this platform through Newcastle Libraries.  Not only does it provide customers with information about what items we have available to borrow, but provides rich, colourful and enhanced search results from multiple-sources making research easier and more rewarding, and allowing people to stumble on information and make connections that they might not have done without this platform. We badged the platform as Discover | Newcastle libraries – we hope that that name encourages customers to use it to not just find books but to discover a wider world of knowledge, learning and adventure.


Fiona Borthwick, Head of Sales and Account Management at PTFS Europe, said:

We are absolutely delighted that Newcastle Libraries have chosen to implement the Aspen Library Engagement Platform and we are very excited to be working with this revolutionary software. We believe that it will greatly enhance the library service by offering the users a first class searching experience and they will discover there is a lot more to the library than just books! Newcastle Libraries have been a Koha customer since 2018 and are the first to amplify their library service by adopting Aspen.

Aspen Library Engagement Platform 

The Aspen Library Engagement Platform is a cloud application providing library users with a state of the art front-end to the Koha library management system. Library borrowers can search the catalogue and access their own library account where they have full ‘My Account’ functionality and a lot more.
As well as providing a searchable catalogue, Aspen allows the library to connect to lots of different resources, thus offering the users a single search platform where they can retrieve results from e-resources, indexed websites, archive collections, lists and so much more.
The library can create curated collections, placards and collection spotlights to highlight specific areas of interest and direct the users to additional resources. In addition to all of this, Aspen also offers web builder functionality which allows the library to use the system to easily create their own web presence.

About PTFS Europe 

PTFS Europe provides a wide range of products for the library market. These include the open-source library systems Koha and FOLIO, Aspen Discovery, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository. An ISO27001 company, PTFS Europe, provides the full range of services needed to implement, host, and support these products. 

More information on PTFS Europe: www.ptfs-europe.com

Any questions? Please contact Fiona Borthwick, fiona.borthwick@ptfs-europe.com

About Newcastle Libraries & Community Hubs

The library service operated by Newcastle City Council comprises 14 branches. Members of the public can visit any library to borrow books and other physical items.
Online registration is available allowing the users to make immediate use of the services provided, this means that they can quickly access eBooks, eAudiobooks and eMagazines from home with their own device. They can use Discover | Newcastle Libraries from any library PC, or from their own device. The new platform also allows customers easy access to our online resources such as Find My Past and Ancestry for Family History Research and business tools such as Cobra, GrantFinder and British Standards.
A full range of services and resources provided can be found here:

https://www.newcastle.gov.uk/services/libraries-and-culture

Check out DISCOVER | Newcastle Libraries here:

https://libraries.newcastle.gov.uk/

The Manchester College chooses Koha

The Manchester College and its higher education partner UCEN Manchester has chosen Koha as its new library management system. PTFS Europe implemented the new system and will provide ongoing hosting and support services.  

Koha Library Management System

The Koha library management system is a cloud application providing colleague and student users with browser access to the system. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials, and comprehensive reporting functionality. The Koha online catalogue offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users.

Sam Goldsmith and Lesley French, Library Managers, said:
Koha is an intuitive and modern system that will help us provide excellent service to our users. We were also very much guided to the choice of this LMS by the brilliant support provided by PTFS Europe which has allowed us to confidently swap systems in the busiest term and despite our limited availability, everything has gone smoothly and to time.

The Manchester College and UCEN Manchester are part of The LTE Group, an integrated learning and skills group which also encompasses Novus, Total People and MOL amongst its 5 leading organisations, with over 95,000 learners and 4,000 colleagues across the UK.

Fiona Borthwick, Head of Sales and Account Management at PTFS Europe, said:
We are delighted that The Manchester College and UCEN Manchester have chosen to work with us and implement the Koha LMS. A growing number of Further Education institutions are seeing the benefit of this open-source library systems platform. We welcome them as a customer and they join our growing base of Koha customers, particularly in the FE sector, from across the UK and Europe who are hosted and supported by PTFS Europe 

About PTFS Europe 
PTFS Europe provides a wide range of products for the library market. These include the open-source library systems Koha and FOLIO, Aspen Discovery, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository.  An ISO27001 company, PTFS Europe, provides the full range of services needed to implement, host, and support these products.  More information on PTFS Europe: www.ptfs-europe.com
Any questions? Please contact Fiona Borthwick, fiona.borthwick@ptfs-europe.com

IAML UK & Ireland chooses Koha open source library management system, hosted and supported by PTFS Europe.

The UK & Ireland Branch of the International Association of Music Libraries, Archives and Documentation Centres – IAML (UK & Irl) – has chosen Koha as its new Library Management System, to replace the previous Mikromarc system. Locating performance materials is a major challenge for many orchestras and choirs.  IAML (UK & Irl) has taken a major step forward in helping such groups, with the launch of the refreshed Encore21 service. 

Encore21 contains information about the library locations of about 92,844 borrowable sets of orchestral and vocal music. The catalogue data is in MARC21, the international library record exchange format. There are 102 participating libraries, of which approximately two thirds are public libraries. The catalogue is used typically by libraries seeking to borrow material from other libraries using the well-established inter-library loan service (ILL), as well as by musical groups such as choirs, orchestras and bands.

PTFS Europe implemented the new system and will provide on-going hosting and support services to IAML (UK & Irl) to ensure its success in supporting these collections into the future.

Koha Library Management System

The Koha library management system is a cloud application providing staff and student users with browser access to the system. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue offers end users excellent search capabilities together with a full range of personalisation services.  Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users.

Caroline Shaw, Chair of the Encore21 Migration Project Working Group, said
 

We are very pleased that the Encore21 service is entering its next phase with a Koha implementation. From early on in the project, Koha looked like the best solution for IAML (UK & Irl) and Encore21, and Encore21 users have confirmed that with their very positive feedback. We are happy with how PTFS Europe have been able to configure Koha for our needs, and we are excited about possibilities for the future.

  Jonathan Field, Managing Director at PTFS Europe, said

We are delighted that IAML (UK & Irl) has chosen Koha and we welcome them as new customers. Koha has a number of features which make it uniquely suitable for libraries specialising in music. IAML (UK & Irl) join a growing number of music and arts related libraries that have turned to open source as their preferred solution. They also join our growing base of Koha customers from across the UK and Europe who are hosted and supported by PTFS Europe.

About PTFS Europe 

PTFS Europe provides a wide range of products for the library market. These include the open source library systems Koha and FOLIO, Aspen Discovery, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository.  An ISO27001 company, PTFS Europe, provides the full range of services needed to implement, host, and support these products.  

Any questions?  Please contact Jonathan Field, jonathan.field@ptfs-europe.com

About IAML (UK & Irl)

IAML (UK & Irl) is the UK Branch of the International Association of Music Libraries, with members working in public, academic and national libraries, or perhaps considering a career in music librarianship – or simply sharing the aspirations of the organisation to support music provision nationwide, whilst also benefiting from the networking and shared knowledge of our international parent organisation.

Cumbria County Council goes live with the Koha open source library management system, hosted and supported by PTFS Europe

London, 21 October 2020

Earlier this year, Cumbria County Council selected Koha for its new library management system, replacing a previous SirsiDynix solution. PTFS Europe has provided a comprehensive range of implementation and support services and the Council is pleased to announce that the system is now live. The Council looks forward to delivering an improved service to its customers and the library service particularly values the capabilities and efficiencies offered by the new open source solution.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users.

We are excited by the possibilities offered by the new library management system and look forward to taking advantage of the flexibility, functionality and integration opportunities available with Koha.

Paul Stafford, ICT Programme Manager at Cumbria County Council

We are very excited that Cumbria County Council chose Koha and we welcome them as new customers. They will be joining our growing public library customer base in the UK.

Lesley Jones, Business Development Manager at PTFS Europe

Cumbria County Council

Our vision for Cumbria is for the people of Cumbria to benefit from sustainable economic growth and an enhanced quality of life.
To be an effective and efficient organisation that delivers the best possible services for the people of Cumbria within its available resources, protects the vulnerable, and works with others in the community to shape services and help find solutions for the future.

About PTFS Europe

PTFS Europe provides a wide range of products for the library market. These include the open source library system Koha, library systems platform FOLIO and open source solutions for enquiry management, electronic resource management, reading list management and business analytics. PTFS Europe is also the European support company for PTFS Inc’s Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com
Any questions? Please contact Lesley Jones, lesley.jones@ptfs-europe.com

PTFS Europe to continue to supply the Koha Library Management System and other library software services via the latest G-Cloud 12 framework.

London, September 2020

PTFS Europe is delighted to announce that we have retained our position to supply the Koha library management system and other solutions via the latest Digital Marketplace G-Cloud 12 framework which went live on 28 September 2020. As well as being able to buy library software and support services directly from PTFS Europe, customers have the choice of buying the same services in partnership with Bramble Hub on the framework.

The full list of products and services available from PTFS Europe, either direct or in partnership with Bramble Hub,  includes the open source solutions Koha for library management, the Vufind discovery service, the Metabase data analytics platform and RT: Request Tracker for enquiry management as well as implementation, training and support services.

We are delighted to be selected to be on the G-Cloud framework for the eighth year running. We are always keen that the process for libraries to buy new software systems should be as straightforward as possible. This framework agreement enables us to continue to offer a straightforward route for public sector organisations to procure the Koha open source library system and other software solutions. We look forward to continuing to implement Koha and the other systems we work with through this important framework.

Nick Phipps, Director of Sales at PTFS Europe

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users.

About PTFS Europe

PTFS Europe provides a wide range of products for the library market. These include the open source library system Koha and open source solutions for enquiry management, electronic resource management, reading list management and business analytics. PTFS Europe is also the European support company for PTFS Inc’s Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com

Any questions? Please contact: Nick Phipps: nick.phipps@ptfs-europe.com

About Bramble Hub

Bramble Hub are specialists in helping ICT companies secure public sector contracts through UK Government frameworks. We do this by connecting the best ICT companies with public sector organisations and vice versa, which means we are able to deliver more agile, flexible and cost effective solutions to the UK government. We have a large network of SMEs and niche specialists to meet all ICT requirements.

About G-Cloud 12

G-Cloud 12 helps customers in the UK public sector find and buy cloud computing services. 

This agreement will run for 12 months from 28 September 2020. Crown Commercial Service, which administers the framework, may extend the agreement up to a maximum of 12 months after this date. 

Any call-off will have an initial maximum duration of 24 months. Purchasers are allowed two extension options of up to 12 months each and must specify this in the initial contract terms.Digital Marketplace has a constantly updated list of the suppliers on this framework.

Royal Academy of Music chooses Koha

Royal Academy of Music chooses Koha open source library management system, hosted and supported by PTFS Europe

London, 7 September 2020

The Royal Academy of Music has chosen Koha as its new library management system to replace the previous SirsiDynix Symphony solution. PTFS Europe is implementing the new system and will provide on-going hosting and support services.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users. For music libraries, Koha is uniquely placed to handle music and audio collections with features such as multi-part handling and support for music incipits in the MARC21 031 field.

We are very impressed with Koha’s functionality and flexibility in dealing with the many and varied formats provided by modern music libraries.
The team at PTFS Europe has been incredibly helpful in making the transition to Koha as smooth as possible.

Kathy Adamson, Librarian

We are delighted that the Royal Academy of Music has chosen Koha and we welcome them as new customers. They join a growing number of world famous conservatoires that have turned to open source as their preferred solution. They also join our growing base of Koha customers, particularly in the academic sector, from across the UK and Europe who are hosted and supported by PTFS Europe.

Jonathan Field, Managing Director of PTFS Europe

About the Royal Academy of Music

The Royal Academy of Music moves music forward by inspiring successive generations of musicians to connect, collaborate and create. It is the meeting point between the traditions of the past and the talent of the future, seeking out and supporting the musicians today whose music will move the world tomorrow. https://www.ram.ac.uk/

About PTFS Europe

PTFS Europe provides a wide range of products for the library market.

These include the open source library systems Koha and FOLIO, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host, and support these products.

More information on PTFS Europe: www.ptfs-europe.com
Any questions? Please contact Nick Phipps, nick.phipps@ptfs-europe.com

PTFS Europe appointed to APUC’s framework agreement to supply Library Management Systems and Associated Services.

London, May 2020

PTFS Europe has been appointed to APUC’s new multi-supplier Framework Agreement for Library Management Systems (LMS) and Associated Services. PTFS Europe’s Koha LMS SaaS will be available to universities and colleges via the APUC framework which substantially reduces the time and effort involved in the full tendering and contracting process for Library Management Systems.
Koha LMS with EBSCO EDS

PTFS Europe’s APUC framework package offers Koha LMS integrated with EDS, EBSCO’s discovery service. The system is entirely web-based, providing staff and public users with access to the system through web browsers. The apps include acquisitions with EDI, circulation, cataloguing, serials, electronic resource management, business analytics (with dashboarding and graphical visualisation), and end-user Koha account services fully integrated with EBSCO EDS.

When APUC issued a tender for Library Management Systems and Associated Services, PTFS Europe was keen to tender. Through this process, APUC was satisfied that PTFS Europe demonstrated the necessary capabilities to deliver a library solution to its customers.

We are delighted to have been successful in this tender process. We are enthusiastic about the process for libraries to buy a new library management system being as straightforward as possible. This framework agreement will enable us to offer the Koha open source library system to Higher Education and Further Education customers, and we look forward to our first implementation through the framework and many more to follow.

Nick Phipps, Director of Sales at PTFS Europe

About APUC

APUC Limited is the procurement centre of expertise for all of Scotland’s universities and colleges. The framework requirement is also available for use by Full or Associate Members, and future members, within the UK higher education regional purchasing consortia: SUPC; LUPC; NWUPC; NEUPC; HEPWC

About PTFS Europe

PTFS Europe provides a wide range of open source products for the library market. An ISO27001 company, PTFS Europe provides the full breadth of services needed to implement, host and support these products.

More information on PTFS Europe: www.ptfs-europe.com
Any questions, please contact: Nick Phipps: nick.phipps@ptfs-europe.com

The British Museum has recently selected Koha open source library management system for their replacement library system

London, May 2020

The British Museum has chosen Koha as its new library management system to replace a previous SirsiDynix solution. PTFS Europe has been selected to provide implementation, on-going hosting and support services.

Koha will efficiently manage the Museum’s specialised library collection of more than 300,000 volumes. The collection reflects the historic strengths of the Museum’s diverse curatorial departments, which are dedicated to excellence in the research of human cultures – past and present – across the globe.

The capabilities and efficiencies offered by the new open source solution will allow the Museum to deliver an improved service to its users.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers. The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue (OPAC) offers end users excellent search capabilities together with a full range of personalisation services. Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users.

We are looking forward to implementing a new library management system and taking advantage of the flexibility and functionality offered by Koha.

Antony Loveland, Senior Librarian at The British Museum

We are delighted that the British Museum has chosen Koha and we welcome them as new customers. They will be joining our diverse and growing base of Koha customers from across the UK and Europe who are hosted and supported by PTFS Europe.

Lesley Jones, Business Development Manager at PTFS Europe

The British Museum

Founded in 1753, the British Museum was the first national public museum in the world. From the outset it was a museum of the world, for the world, and this idea still lies at the heart of the Museum’s mission today. The collection tells the stories of cultures across the world, from the dawn of human history, over two million years ago, to the present. Objects range from the earliest tools made by humans and treasures from the ancient world to more recent acquisitions from Africa, Oceania and the Americas, the Middle East, Asia and Europe, as well as the national collections of prints and drawings, and coins and medals. In addition to work in London, the Museum takes part in an extensive programme of loans and tours, both across the UK and throughout the world.

www.britishmuseum.org

About PTFS Europe

PTFS Europe provides a wide range of products for the library market. These include the open source library system Koha, the FOLIO library services platform, Request Tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository. An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host, and support these products.

More information on PTFS Europe: www.ptfs-europe.com
Any questions? Please contact: Lesley Jones: lesley.jones@ptfs-europe.com

Leeds Conservatoire chooses Koha open source library management system, hosted and supported by PTFS Europe.

London, May 2020

Leeds Conservatoire has chosen Koha as its new library management system to replace the previous OCLC OLIB solution.  PTFS Europe is implementing the new system and will provide on-going hosting and support services.  Koha is being integrated with the conservatoire’s EDS discovery service, from EBSCO, and the Moodle learning management system.

Koha Library Management System

The Koha library management system is a completely web-based application providing staff and public users with access to the system through web browsers.  The system comprises core modules: acquisitions with EDI, circulation, cataloguing, serials and comprehensive reporting functionality. The Koha online catalogue offers end users excellent search capabilities together with a full range of personalisation services.  Koha’s depth of functionality continues to develop to meet the changing needs of libraries and their users. 

 We were looking for a library management system that would offer all the options and integrations that we had developed so well with its predecessor; particularly appealing was the ability to search different collections independently from one another, including our Discovery Service, all from the same interface. Koha offers excellent value for money and the implementation team have been responsive and supportive throughout these early stages of the migration project. Conservatoire students have wide-ranging resource needs set against very specific research requirements and we are able to support them fully with Koha.

Jane Henshaw, Liaison Librarian and Systems Administrator

Leeds Conservatoire is the largest specialist conservatoire in the UK, delivering expert music and drama education to a community of over 1,200 students. Our broad offering spans undergraduate and postgraduate degree courses, numerous short courses and Junior LCoM for young musicians and performers. Situated in the heart of Leeds’ cultural quarter, LCoM is artistically ambitious, quality-driven, and industry-focused, placing strong emphasis on developing career-ready musicians, performers, producers and entrepreneurs. www.lcm.ac.uk/ 

We are delighted that Leeds Conservatoire has chosen Koha and we welcome them as new customers.  They will be joining our growing base of Koha customers, particularly in the academic sector, from across the UK and Europe who are hosted and supported by PTFS Europe.

Nick Phipps, Director of Sales at PTFS Europe

About PTFS Europe 

PTFS Europe provides a wide range of products for the library market.  These include the open source library system Koha, RT: request tracker for enquiry management, Coral for electronic resource management, Metabase business analytics and the Knowvation digital repository.  An ISO27001 company, PTFS Europe provides the full range of services needed to implement, host, and support these products.  

More information on PTFS Europe: www.ptfs-europe.com

Any questions?  Please contact Nick Phipps, nick.phipps@ptfs-europe.com